What to Check Before Hiring a Cleaner

Hiring a new office cleaning company in Lincoln City Centre can feel like a gamble. Every provider promises reliability, professionalism, and great results — but as most businesses learn the hard way, the real service can look very different from the brochure.

Before committing to a new cleaner, it’s crucial to know what actually matters, what red flags to look for, and how to avoid unexpected costs, inconsistent cleaning, and the frustration of missed shifts.

Choosing the wrong cleaner costs more in lost productivity than it ever saves on the invoice.

Visit our page on Office Cleaning in Lincoln City Centre for details on how we support high-footfall workplaces across Brayford Wharf, Cornhill Quarter, Silver Street and beyond.

Check Their Reliability Record

Every cleaner claims to be reliable — but very few can prove consistency.

Questions every Lincoln office should ask:

• Have they ever missed a clean?
• What happens if their cleaner is off sick?
• Do they have trained cover staff?
• How fast can they respond to issues?

For city-centre businesses, reliability is everything. Staff arrive to dirty toilets, unemptied bins, or dusty meeting rooms — instantly undermining professionalism.

A company with a strong reliability record guarantees your office opens clean every single day.

Clean Sweep’s standout advantage?

Never missed a clean since 2005.

Ask How They Handle Missed Cleans

Most problems begin here. Cheaper providers rarely have:

• proper staffing levels
• trained cover cleaners
• supervisor oversight
• structured contingency plans

If a cleaner calls in sick and there’s no backup, you feel the impact — not them.

City centre offices experience high footfall and public visibility. A missed clean can quickly lead to:

• complaints
• poor impressions on clients
• hygiene issues
• temporary staff refusing to use facilities

A good provider has a plan. A great provider has a system.

Understand Their Supervision & Audit Process

No supervision = inconsistency.

No audit trail = guesswork.

No accountability = standards falling within months.

Ask your prospective cleaner:

• How often are supervisors on-site?
• Is every shift checked or only “randomly”?
• Do you get a report or just “trust us”?
• Is there photographic proof of completed tasks?

This is where Sentinel™ digital audits become your competitive advantage:

• time-stamped reports
• image uploads
• touchpoint checklists
• supervisor signoff
• complete transparency

If you can’t see the cleaning, you can’t trust the cleaning.

Check What’s Actually Included in the Price

Many companies win business by pricing low, then quietly cutting corners.

Key areas often missing from cheaper quotes:

• touchpoint sanitisation
• kitchen deep cleans
• toilet disinfecting routines
• consumables replenishment
• supervisor checks
• secure lock-up procedures
• city-centre logistics time
• correct chemical use

If it’s not listed clearly, assume it won’t be done.

A vague scope hides shortcuts. A clear scope guarantees performance.

Confirm Staff Vetting & Training Standards

Your cleaner has access to:

• confidential documents
• alarm systems
• keys and security codes
• personal belongings
• sensitive areas

You must ensure:

• DBS checks
• full training
• uniformed staff
• identity verification
• professional conduct

This is a non-negotiable for city-centre offices handling clients daily.

Trust starts with proper vetting — and ends with consistent training.

Ask About Access, Security & City Centre Logistics

Lincoln City Centre presents unique challenges:

• paid parking
• restricted loading areas
• evening access rules
• lift usage restrictions
• shared building entrances
• one-way traffic routes

If your cleaner hasn’t factored this into their quote or staffing plan, problems will appear quickly.

City-centre cleaning requires planning — not guesswork.

Look for Real Proof, Not Promises

Before hiring a new cleaning company, ask for:

• real audit examples
• supervisor reports
• photos of cleaning standards
• testimonials from similar Lincoln businesses
• proof of insurance
• evidence of consistent attendance

If they can’t show it, they probably don’t have it.

Promises are easy. Proof is what matters.

Want a cleaner who delivers exactly what they promise?

Book your free walkthrough today and get a detailed, transparent plan tailored to your office.

Why Clean Sweep Is a Safer Choice for Lincoln Offices

* Never missed a clean since 2005

Your strongest reliability signal.

* DBS-vetted, uniformed staff

Professional and trusted.

* Sentinel™ digital audits

Complete visibility and accountability.

* City-centre expertise

We understand logistics, footfall, and shared building challenges.

* Family-run, detail-driven service

Not a large franchise. Not a contractor-swap agency.

* Tailored cleaning schedules

Matched to your footfall and hygiene requirements.

You’re not choosing a cleaner — you’re choosing guaranteed consistency.

Looking for a reliable, accountable cleaning company in Lincoln?

Schedule a no-obligation walkthrough today and see how we protect your workplace standards from day one.