Retford GP Cleaning Trusted by Practices

Tired of Chasing Cleaning Standards

Retford GP surgery manager stressed about CQC cleaning compliance and inspections

You’ve got enough on your plate from staffing issues and appointment schedules to CQC paperwork and patient complaints. The last thing you need is chasing cleaners, double-checking tasks, or worrying if the surgery will pass inspection. You shouldn’t have to rewrite cleaning schedules, remind someone to empty a bin, or explain for the third time why cross-contamination matters. When cleaning falls short, you’re the one left dealing with the consequences not the contractor who’s already clocked off.

A GP surgery in Retford was frustrated with cleaners missing shifts and leaving areas incomplete. We introduced a 100% attendance commitment, tracked via Sentinel™ GPS check-ins and digital signatures. The practice manager said it was the first time they could “stop worrying about whether the cleaners had actually turned up.”

Case Study: Retford GP Practice, DN22

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CQC Compliant Cleaning Services

Clean Sweep Commercial has been providing cleaning services to GP surgeries in Retford for over 20 years, and we understand the pressure of preparing for a CQC inspection. Effective compliance requires ongoing attention to detail, daily hygiene audits, and robust staff management, which can be overwhelming for busy practice managers.

We use the latest industry software, digital audits, and real-time reporting systems to relieve the burden of delivering a CQC-Compliant Cleaning Package tailored to your facility. Our approach aligns with the National Standards of Healthcare Cleanliness 2025, ensuring that your practice meets NHS cleaning requirements across all functional risk categories.

Our team stays updated with evolving Infection Prevention and Control (IPC) guidance, allowing us to adjust policies and procedures proactively. Hence, your practice is always inspection-ready, without the last-minute scramble.

Uniformed Clean Sweep Commercial staff sanitising GP surgery chairs in Retford
Uniformed cleaner with clipboard promoting Retford GP surgery platinum CQC compliant cleaning plan

High patient traffic meant the surgery struggled with hygiene in waiting rooms and treatment areas. We implemented a tailored infection prevention plan with touchpoint disinfection, germicidal mopping, and washroom hygiene to clinical standards. Staff noticed a decrease in complaints and reported that the surgery felt more compliant with IPC expectations.

Case Study: Retford Medical Practice, DN22

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Understanding the NHS Cleanliness Standards 2025

The National Standards of Healthcare Cleanliness 2025 introduced a formal, mandatory framework for maintaining hygiene in all healthcare environments, including GP surgeries. These standards include a visible star rating system, which must be displayed in your facility and reflect your level of compliance with cleanliness protocols, risk-based cleaning schedules, and audit trails.

A high star rating demonstrates effective infection prevention, operational control, and a commitment to patient safety, all of which contribute positively to CQC inspections and public trust. In contrast, a low rating may trigger increased scrutiny, lead to corrective actions, and negatively impact your reputation with patients, staff, and NHS commissioners.

Compliance isn't just about cleanliness; it's about proving that systems are in place, documentation is maintained, and cleaning standards are consistently met and reviewed. This includes zoning, frequency schedules, risk assessments, proper use of hospital-grade chemicals, and adherence to COSHH and IPC protocols.

NHS cleanliness rating showing five star hygiene standards for Retford GP surgeries

Why Regular Cleaning Audits Matter in GP Surgeries

A clean surgery doesn't happen by chance; it requires a structured process and regular checks to ensure standards are maintained. That's why GP practices in Retford rely on cleaning audits to keep their environments safe, hygienic, and compliant. At Clean Sweep Commercial, we conduct daily audits to monitor routine cleaning tasks, technical reviews to verify the correct use of equipment and chemicals, and annual efficacy audits to measure the overall effectiveness of the cleaning regime. This three-tiered approach helps practices spot issues early, improve consistency, and stay ready for inspection without adding pressure to already busy teams.

Daily Cleaning Audits with Sentinel

Clean Sweep Commercial uses a proprietary, cloud-based auditing system called Sentinel to deliver full visibility and accountability in your daily cleaning schedule. When on-site, the supervisor logs in via a mobile app, automatically capturing the time, date, and GPS location for every audit.

Each area of your site is assigned a functional risk category, with a colour-coded daily schedule outlining which tasks must be completed and how often. Photos are taken for verification, and QR codes are scanned to confirm location-specific compliance. All audit data is stored securely and can be accessed anytime via a VIP link and password, which are viewable on any device. A hard copy of your audit log is kept in your Practice Handbook to support CQC inspections.

We're committed to setting new standards in healthcare cleaning, and Sentinel plays a central role in that mission, making audits easier, faster, and more transparent than ever before.

Retford GP practice manager reviewing digital cleaning audit and compliance reports

Technical Audits: Keeping Standards Sharp and Compliance Tight

Technical audits play a key role in verifying that your cleaning service is delivering results that meet both expectations and regulatory standards. At Clean Sweep Commercial, we carry out unscheduled spot checks across different days and times to assess cleaners' real-time performance without prior notice.

During each audit, we score cleanliness outcomes against defined benchmarks in the National Standards of Healthcare Cleanliness 2025. This ensures every cleaning task is completed thoroughly, using equipment, chemicals, and colour-coded systems correctly. Any shortfalls are addressed immediately through feedback and retraining, reinforcing a culture of accountability, safety, and continuous improvement.

By maintaining this regular, independent auditing process, we help practices ensure that cleaning performance is consistently safe, efficient, and fully CQC-compliant, even under the pressure of daily operations.

Efficacy Audits: Proving Performance Meets NHS 2025 Standards

An efficacy audit is more than a checklist; it's a management tool that confirms that your cleaning procedures are in place and followed correctly. These audits provide a snapshot of how well your site is meeting Infection Prevention and Control (IPC), health and safety, and safe working practices as outlined in the 2025 National Standards of Healthcare Cleanliness.

During the audit, cleaning staff are observed in real-time to ensure they're using correct colour coding, following approved methodologies, wearing the appropriate PPE and uniform, handling chemicals safely, and working in line with risk-assessed procedures. This evidence-based approach gives healthcare managers confidence that training is being applied properly on the ground, not just in theory.

Efficacy audits help strengthen internal compliance, support external inspections, and maintain the high hygiene standards expected across all NHS-aligned settings.

Uniformed cleaner in Retford GP surgery checking CQC cleaning checklist

This surgery required a change in cleaning contractors, but the surgery was concerned about TUPE confusion and maintaining employee morale. Clean Sweep managed the TUPE transfer smoothly, keeping staff informed while raising standards through extra training and DBS checks. Management praised the process as professional and disruption-free, with standards improving from the very first day.

Case Study: Retford Health Centre, DN22

Frequently Asked Questions

Here are some answers to some of the most common questions we get asked.

Yes. We create flexible cleaning schedules for both small single-GP practices and larger multi-floor surgeries in DN22.

Yes. We support practices during refurbishments or fit-outs with top-to-bottom infection-control cleans.

We guarantee cover. Our mobile team ensures that your surgery is never left unattended due to holidays or staff absence.

Yes. Every clean is logged in Sentinel™, with reports available for your CQC inspector.

Yes. We guarantee full holiday and sickness cover, so your Retford practice is never left without a clean. Our mobile support team steps in whenever needed to ensure consistency in standards.

Schedule a Walkthrough and Get a No-Obligation Cleaning Proposal

Our walkthroughs typically take around 15 minutes and give us everything we need to understand your site, risks, and cleaning requirements. Within 24 hours, you'll receive a Free, No-Obligation Cleaning Proposal and a Customised Cleaning Plan tailored to your practice.

Prefer to book by phone? That is no problem. Call us at 01777-594084, and we'll get it sorted.